Questions et réponses

Will the strategy towards brokers/partners change?


Our broker strategy remains unchanged. When there are changes, we will let you know.

Will my contract with ALD/LeasePlan change now the merger has closed?


Your contract and payment term will remain for the foreseeable future. When there are changes, we will let you know in good time. 


I have a partnership with ALD, but not with LeasePlan. Does this mean I can do business for both brands?


In Luxembourg, based on agreement with the European Commission, LeasePlan has been divested. As such the two entities will not integrate on a local level in Luxembourg and LeasePlan  will remain a competitor.
We can not comment on partnership strategy and decisions made by LeasePlan as we remain competitors.


I have a partnership with LeasePlan, but not with ALD. Does this mean I can do business for both brands?


In Luxembourg, based on agreement with the European Commission, LeasePlan has been divested. As such the two entities will not integrate on a local level in Luxembourg and LeasePlan will remain a competitor.

I work with both LeasePlan and ALD. Does this mean my partnership is guaranteed in the future?


Our broker strategy remains very important to us today and into the future. Our partnership strategy will evolve, and as it does, we'll let you know in good time.


How can I explain the acquisition to potential customers that ask about it?


We will provide you with a list of customer FAQs and talking points around the acquisition. You can also direct potential customers with question to the press release. If it is a specific question or you are unsure of the answer please get in contact with us and we can help you with a reply.


I work with both ALD Automotive and LeasePlan. Can I send one invoice with both LeasePlan and ALD Automotive costs to either LeasePlan or ALD Automotive?


Please continue to send costs associated with LeasePlan to LeasePlan and costs associated with ALD Automotive to ALD Automotive.

My store/website/showroom has LeasePlan/ALD Automotive branding in it. Does this need to change?


For now the two brands will remain and you do not need to change any branding or logos. As we begin the global  integration, we will launch one brand. We will share any brand changes with you in due course.